FAQ

PREGUNTAS FRECUENTES

Si ya hiciste la compra, tranquilo nosotros podemos hacer la devolución del dinero, o podemos enviar otro articulo parecido. 

Solo es posible hacer cambios a su orden dentro de la siguiente hora a la compra. Procesamos las ordenes muy rápido y hacemos el envió casi que inmediatamente. Debes ponerte en contacto inmediatamente con nosotros y te ayudaremos.

We provide among the best e-commerce service in the industry, and guarantee secure payment processing at all times. Please click here to view the full details on how we protect your privacy and personal information.

Because your order has been held for a standard anti-fraud check by Modulet.

We want to avoid fraudulent and unauthorized payment

Please understand that we do not accept returns or exchange without prior return authorization. Therefore if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all of the instructions provided.

We recommend that all returns be sent via a traceable carrier. Keep the Return Tracking Number associated with the package you are returning to ensure that the package is returned to our warehouse. Modulet is not responsible for packages sent with a return label not provided by us, or without the original packing slip. Also, Modulet do not accept C.O.D. deliveries.